This document was last updated on July 14, 2015

Welcome to Rancher’s Cut. By using the Rancherscut.com Web site YOU AGREE TO ABID BY ITS TERMS OF USE, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the Rancherscut.com Web site “Site”.

Rancher’s Cut reserves the right to make changes to the site Web site and its Terms of Service at any time. Each time you use the Rancherscut.com Web site, you should visit and review the current Terms of Service that apply to your transactions and use of this site.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

Disclaimers and Limitation of Liability

By using the Rancherscut.com Web site, you expressly agree that use of the Rancherscut.com Web site is at your sole risk. The Rancherscut.com Web site is provided on an “AS IS” and “as available” basis. Neither Rancher’s Cut nor its affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, “Associates”) warrant that use of the Rancherscut.com Web site will be uninterrupted or error-free.

Neither Rancher’s Cut nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Rancherscut.com Web site or the products or services offered for sale on the Site. Further, Rancher’s Cut makes no representation that content provided on the Web site is applicable to, or appropriate for use in, locations outside of the United States. Rancher’s Cut and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose.

Under no circumstances shall Rancher’s Cut or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Rancherscut.com Web site, including but not limited to reliance by you on any information obtained from the Rancherscut.com Web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Rancher’s Cut has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Rancherscut.com Web site. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Errors on Our Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Rancher’s Cut reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Rancher’s Cut will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may refer to Our Unconditional Guarantee.

Validating Your Order

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you.

Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

Your receipt of an electronic or other form of order acknowledgement does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Rancherscut.com Web site reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Order Limitations

We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will notify you.

Rancher’s Cut, may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. Rancher’s Cut also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same Rancherscut.com Web site account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will notify you.

Shipping

All orders placed on this site are subject to product availability and will be shipped according to Rancher’s Cut, shipping policies. Please refer to our shipping page for more information on our shipping rates and procedures.

Return Policy

All of the products that we sell here at Rancher’s Cut are perishable food items. These food items are delivered to your door or picked up at our Vernon Hills location. Unfortunately, perishable items cannot be returned as all sales of perishable food items are final. We take great pride in the high quality of our products, if there is a quality issue with any of our products, please let us know your concerns and we will work with you to make it right.  Creating and building long lasting relationships with our customers is very important to our family operated business.

If you are seeking a refund due to a quality concern, we ask that digital photos be taken of the product in question and emailed to us. We will review these photos and issue an appropriate refund if warranted. Photos and supporting documentation/details are required for a refund. All damaged or product quality claims need to be made within 24-hours of delivery or customer pick-up. If a quality issue is verified and a refund is issued for a perishable item, the item can be discarded after an appropriate refund has been determined. Please do not ship or return any food items back to Rancher’s Cut.

If you have any questions regarding our policy, please contact us here and we’ll be glad to help.

Termination of Use

Rancher’s Cut may, in its sole discretion, terminate your account or your use of the Rancherscut.com Web site at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. Rancher’s Cut reserves the right to change, suspend or discontinue all or any aspects of the Rancherscut.com Web site at any time without prior notice.

Contacting Us

If you have any questions about these Terms and Conditions, Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Rancher’s Cut
677 Linden Avenue
Lake Forest, IL 60045
info@rancherscut.com

Customer Appreciation

At Rancher’s Cut, we strive to provide great products and service to all of our customers. Thank you for considering us when shopping online for your meat cuts. Our goal is to deliver exceptional experiences that bring people together. Guaranteed.